Thursday, 12 January 2012

Improvement of MS services - the outpatient experience

Alison Thomson, a designer and action-researcher, has been commissioned by Professor Gavin Giovannoni to assess and improve the outpatient experience of people with MS. She has a background as a designer, which is the crucial element that makes this project unique.......


For the full article see Way Ahead 2012;16(1):10-11

1 comment:

  1. All very laudable, but what would improve the outpatient experience where we live (Ipswich) would be the replacement of the retiring MS nurse... The chief exec seems to think an "acute" trust has no role to play here. So unless you are dying, don't move to East Suffolk with MS.

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